Account Deletion.

How to delete your account

Email contact@westhillsai.agency from your account email and ask us to delete your account. We'll verify the request and complete the deletion within 30 days, then confirm when it's done. If you have an active paid plan, cancel it first (see Subscription & Billing Terms) so it doesn't renew.

What gets deleted

• Your account, profile, and login credentials.
• Your content — agents, generated websites, builder chats, workflows, knowledge documents, and memory.
• Connected-integration tokens (Google, Zoom, Meta) and any team-messaging contacts you added.
• Analytics and usage records tied to your organization, beyond what we must retain (below).

What we're required to keep

A few things survive deletion for legal and operational reasons:

• Billing and invoice records, retained for up to 7 years to meet tax and accounting obligations. Card details are held only by Stripe, not us.
• Minimal records needed to prevent fraud and abuse or to comply with a legal obligation or dispute.
• Aggregated or anonymized data that no longer identifies you.
• Residual copies in encrypted backups, which expire on a short rolling cycle.

Published websites

If you published a generated website, deletion removes it from our systems. If you exported the HTML and hosted it elsewhere, you'll need to take that copy down yourself.

Exporting first

Want a copy before you go? You can export your generated sites from the builder, or email us to request an export of your data. Deletion is permanent and can't be undone.

Contact

Ready to delete, or have questions first? Email contact@westhillsai.agency.