Your phone, answered by AI.
A bring-your-own-Twilio-account voice line per agent, wired to your real business number. It answers day or night, in a natural voice, using the same knowledge and rules as your chat agent — not a separate system that drifts out of sync.
Every call, captured and handled.
24/7 receptionist
A natural-sounding voice agent that answers your business line the moment it rings — day, night, weekends, holidays. It greets callers in your brand's tone, answers common questions from your real business information, books appointments into your calendar, routes urgent calls to the right person, and takes structured messages for everything else. Every call ends with the details captured instead of a voicemail nobody checks.
After-hours & overflow
An after-hours voice line that handles the phones when you're closed: answers common questions, takes detailed messages, and routes true emergencies to the on-call person you designate. Your morning starts with organized messages instead of voicemail roulette.
One brain, every channel
Voice turns run through the exact same agent runtime as chat — same knowledge base, same guardrails, same usage ledger — just a different channel tag.
Real Twilio, not a simulation.
Each org enters its own Twilio Account SID, Auth Token, and phone number in the Studio — verified against Twilio's own Accounts API before anything is saved, then encrypted at rest.
- Real inbound-call webhook, routed by the dialed number to the right org and agent
- Twilio's own speech recognition feeds the same chat runtime that powers your chatbot
- Hand-verified HMAC-SHA1 signature checks on every call so requests can't be spoofed
- Every call transcribed and logged as a real conversation in your dashboard
- Voice + tone selection
- Your FAQ and services trained in
- Call routing rules
- Telephony wiring by our team (Done For You)
No outbound calling and no custom STT/TTS pipeline — this uses Twilio's own speech engine, inbound only. See the docs for the full scope.
See it as a ready-to-deploy agent.
Both voice SKUs above are live in the marketplace, customized to your business before launch. Browse Voice agents →
Ready to stop missing calls?
Design it on the visual builder for free, or brief our team and we'll scope the exact build.